How necessary is a fulltime instructional technologist?
That’s me. The reader may be thinking that my position is being used full-time for supporting the online course.
Here is Prof. Salkin’s response:
Regarding the instructional technologist, Darlene is not assigned to this course anywhere near full-time. I think it has been helpful that she has been absolutely responsive to me and to the students in the class when issues arise (all of which have been minor). In figuring out ways to manage inquiries, she set up a discussion board just on technology questions/issues. This way, if more than one student has the same question, they may find an answer quickly without having to seek out Darlene. Also, working together in advance of classes starting, Darlene helped me to think through the organization of the TWEN site to make sure we use it in the most user-friendly manner, and she developed and posted the technology-related requirements students would need (e.g., which version of Adobe Acrobat did they need, etc.) and she put together and posted on the home page a memo with Tech Support information for course participants. As the days go by, I am hoping her time on this course is reduced. Check her blog (linked on this site) as she has been discussing the technology issues from her perspective with this course. In short, is it a benefit to the course that her position at Albany Law School is full-time – absolutely. The position enables not just this course, but lots of other innovations in legal education.
What a perfect answer!